
The ST20000NM002D is Seagate’s 20TB Exos-class enterprise HDD, a staple SKU for IT resellers, system integrators, and data center procurement teams sourcing high-capacity SATA storage in bulk. Its 7200 RPM spindle, 256 MB cache, and 550 TB/year workload rating make it a dependable choice for NAS builds, object storage clusters, and backup tiers. For volume orders, batch consistency matters: we can typically supply units from a single manufacturing run with matched firmware, which simplifies fleet imaging and reduces qualification overhead for your deployment pipeline.
Stock, Warranty & Compliance
- Availability: Standing stock maintained in our warehouse with rolling replenishment; current on-hand quantity and upcoming allocations available on request.
- Warranty & RMA: All units are brand new original with full manufacturer warranty support. We provide a structured RMA channel for reseller accounts, with troubleshooting support and replacement/credit handling to keep your downstream commitments intact.
- Compliance: Shipments are CE, FCC, and RoHS certified with export documentation (commercial invoice, packing list, MSDS where applicable) prepared for international freight.
- Lead times: In-stock volumes typically ship within 1–3 business days; large allocations or factory-new batches may require 2–4 weeks — confirm at time of quotation.
Key specifications
| Parameter | Specification |
|---|---|
| Model | ST20000NM002D (Seagate Exos family) |
| Capacity | 20 TB |
| Interface | SATA 6 Gb/s |
| Form Factor | 3.5-inch |
| Spindle Speed | 7200 RPM |
| Cache | 256 MB |
| Workload Rate | Up to 550 TB/year (annualized, guidance for duty-cycle planning) |
| MTBF | 2.5 million hours (rated, not a guarantee of field life) |
| Security Features | Seagate Secure™, Instant Secure Erase (ISE), TCG Enterprise encryption support (requires compatible host/management software) |
| Reliability | Helium-sealed design for low friction and consistent performance |
| Power Efficiency | Optimized for reduced power consumption per TB |
| Condition | Brand new original |
Good to know
- Compatibility: fits standard 3.5-inch SATA bays. TCG Enterprise self-encryption and ISE require a host adapter or software stack that supports these features — verify before rollout in security-sensitive deployments.
- Positioning: Exos-class drives carry a higher duty-cycle rating than desktop SATA disks, so they are the correct specification for always-on arrays, not office workstations.
- Transit protection: helium-sealed drives ship in anti-static bags with foam cushioning; bulk cartons and palletized freight are available for container-level orders.
Wholesale & Procurement Notes
- MOQ negotiable depending on configuration and destination market.
- Tiered volume pricing available — request a wholesale quote for current allocations and pricing breaks.
- Typical lead time: 1–3 business days for in-stock volume; 2–4 weeks for large or factory-fresh batches.
- Packing & shipping: individual anti-static packaging, bulk cartons, or palletized air/sea freight per your logistics requirements.
- RMA window: structured RMA handling for reseller accounts throughout the warranty period, with replacement or credit options.
